Fist and foremost we are sorry for your experience. With over 4000 systems sold, your experience is in no way typical. That said, in the first page of the install instructions included with the system it states " Automatic Transmission:
Auto Transmissions may not up shift at full throttle when driving in "D" (drive) mode, THIS IS a Direct product of OEM programming and not the provided tuning. In order to shift at full throttle, end users may either "lift to shift" by raising the accelerator slightly (partially).
We did make a public announcement in all of the major Jeep forums, and all of our social media outlets (Facebook,twitter,instagram,tumbler ect) that a tune update was available and that all owners should update to the latest tune.
Currently, all 3.6L Supercharger systems now come with a PRE PROGRAMED Diablosport I1000, which auto updates, when plugged into a PC with an internet connection, so there is no longer a wait for a tune to be emailed to the end user. The "Lift to shift " issue has also been addressed with the latest calibration, but some vehicle may need up to 2000 miles for the OEM adaptives to "learn". This is more the exception than the rule. We pride ourselves in our customer service and are sorry that we seem to have failed you in this.
Please Note this Email address (
ripptuning@gmail.com) as it should make any future technical issues or questions easier to address.
Originally Posted by RIPPMODS
Fist and foremost we are sorry for your experience. With over 4000 systems sold, your experience is in no way typical. That said, in the first page of the install instructions included with the system it states " Automatic Transmission: Auto Transmissions may not up shift at full throttle when driving in "D" (drive) mode, THIS IS a Direct product of OEM programming and not the provided tuning. In order to shift at full throttle, end users may either "lift to shift" by raising the accelerator slightly (partially).
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