With the new custom pre-loaded InTune that RIPP and Prodigy are using, it seems they could at least send out an email to inform everyone that a new tune is available. The InTune setup will automatically download updates simply by connecting to a computer with internet access.
Last edited by UselessPickles; 05-11-2014 at 08:33 PM.
OK, I'll keep in touch with Magnuson for any updates and, of course, check here for any new news!
An Email list isn't compiled and databased, more for the reason of most people do not Opt in, and just plain privacy concerns. We do make general announcements on all major forums and all our social media when a new tune is available. Like taking medicine, it wont be administered until asked for.Originally Posted by gbaumann
RIPP
Have I done something wrong in this forum? I posted my experiences in a discussion thread comparing two supercharger systems. I asked some questions about the two systems being compared to generate further discussion and perhaps some more information that readers could use when comparing them. I also asked about some specific issues related to the system I purchased.
Your reply implies that I'm inappropriately asking whether the two companies making the superchargers support their products with updates. I honestly and truly have no idea how your companies work. I don't mean to be naive but perhaps I am misreading your analogy because it seems negative to accept around $6,000 from someone and then leave them with a sick condition until they ask for "medicine."
RIPP vs. Magnuson isn't about only a line on a dyno chart. The comparison also includes product support, customer service, ease of install, overall performance, dyno results, general coolness factor (which I think RIPP wins hands down!) and the other items Jeeplab writes about.
ANSWER: You have done nothing wrong in this forum.
Automatic updates by email would be key for engine mods that require evolving tunes to smooth out wrinkles or just overall improve things. Keeping up with social media is a pain to some, myself included. It would be an excellent surprise if you were just logging into your email like normal and get surprised with a notice that RIPP or Mag or whoever has come up with a new version. Our iPhones do it.
Not so fast.
I think its a more in-depth process to turn over a tune however. They take your tune, and have to use it to generate a new tune, so my understanding is that RIPP can't just make a tune file and then email blast it to their thousands of drivers. This is a case where I think Diablo needs to get with the program as they are the linch pin for all of these power mod companies.
RIPP and Mag pay Diablo THOUSANDS to generate tunes and files. The power companies push diablo products with their own and it seems that if there was a way to simplify updates or create universal files, that would come from diablo.
Perhaps a tune that works in progression, so they always have the "last tune written"
The other side of that is chrysler, and my original tune is different from the next truck, So its a rubix cube that chrysler does not want us to figure out.
I agree with your outlook, I also see where jeep labs response is correct. I don't think social media is an adequate outlet for that kind of info disperssment as things can be easily missed as we don't all constantly monitor those sites ( especially if we so t know to) seems to be the easy way out.
This is my fault for using a poor analogy. I apologize for coming across that way. We constantly try to update and provide the best product possible. In the matter of emailing notifications, we will re-examine the process of keeping an up to date database as per your suggestion. I truly didn't mean to put you on defense with my answer and we always try to provide the best information to all jeepers, whether they have our products or not. I apologize again, and no, you didn't say anything wrong at all.Have I done something wrong in this forum? I posted my experiences in a discussion thread comparing two supercharger systems. I asked some questions about the two systems being compared to generate further discussion and perhaps some more information that readers could use when comparing them. I also asked about some specific issues related to the system I purchased.
Your reply implies that I'm inappropriately asking whether the two companies making the superchargers support their products with updates. I honestly and truly have no idea how your companies work. I don't mean to be naive but perhaps I am misreading your analogy because it seems negative to accept around $6,000 from someone and then leave them with a sick condition until they ask for "medicine."
RIPP vs. Magnuson isn't about only a line on a dyno chart. The comparison also includes product support, customer service, ease of install, overall performance, dyno results, general coolness factor (which I think RIPP wins hands down!) and the other items Jeeplab writes about.
RIPP - Take a look at Constant Contact or Salesforce.com. Both automate the process, can be fully customized, help with many other business CRM tasks, comply with the double opt-in/opt-out requirements of the CAN-SPAM Act and cost about 1/2 as much as a single turbo kit per year.
No worries and thanks for responding. In the end I'm loving having a supercharged jeep! I've been re-learning how to drive for the last several weeks due to the big differences in characteristics. More importantly I had a somewhat cathartic moment last week during a business trip to Las Vegas. Each year I attend a large retail real estate convention for four or five days. This year I stood on the sixty-second floor of the Encore Hotel looking out beyond the "strip" to the desert and hills. All I could think of is how much I wanted to be out there! Next year (if not sooner), I'll be putting the jeep on a car carrier and shipping it!
Hi all. I received a call today from a 2014 JKU owner that also installed the Magnuson supercharger. He's having the surging issue too and mentioned that he was expecting a new tune next week from Magnuson. I contact Simon at Magnuson (great guy - always quick to respond and super helpful). Here's what I learned:
There is a new tune being worked on, but it is not quite ready for release yet. Once my tuner gets it finished, we will work with the sales department to try and get it out to everyone, however, I don’t have an exact date on when it will be released.
Simon Gale, Lead Tech
Magnuson Products LLC.
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